Andreas Fleschurz, Owner & Director, Wir Kunde
...is specialized in seeing the world with the customer's eyes, listen like customers do and understands their objectives and complaints. Customer service nowadays is not only an important contribution to a company's success but central part of company strategies.
Customer service is a trade of between the intention of companies to satisfy their customers and increasing demands of customers. While doing so companies have constantly increasing demand towards productivity and cost efficiency of customer service departments. Andreas Fleschurz knows customers. After 7 years in leading functions in telecommunications business he managed the customer service unit of Austrian Post. Technical knowhow, process thinking and dedication to satisfy customers are his major assets.
Throughout the years he managed a big number of international and national projects. He is specialized in: organization development, customer service, process management, project management and strategy development.
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