Michał Góra, Member of the Board, Alfavox

A member of the management board of Alfavox, responsible for the creation of the company strategy as well as the development of sales in foreign markets. He is a strategist and a visionary taking great care over a sustained development of the company. He has made it customer-oriented, which today is the most important principle in operation at Alfavox. Michał Góra has a wealth of extensive knowledge and multiple-year experience in the BPO market, both as a contact centre services provider and a technology supplier.

He has been in the BPO business for more than 16 years, and has wide experience in the implementation and management of projects for leading, global players in such industries as finance, banking, telecommunications and logistics.

He has been in charge of the implementation of BPO, Customer Care and Customer Experience projects for clients all over the world. He gained a lot of experience implementing projects for international corporations, most recognizable global leaders on banking, airlines, telco providers and electronic payment markets. Thanks to his experience and operational consistency, Alfavox has attained standing as a resilient and successful player in the challenging international market.

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